Service

Pre sales

Our machines can be easily custom made. Tell us about your new project concepts, the after-molding processes you would like to have automated and we will take the time to get to know you, your product and your requirements. Thanks to decades of experience, we will be happy to make recommendations for you to consider early on in the design process — so that you can have the best machine at the best price.

 

Customer support and assistance

  • Remote assistance. We are closer than you think - thanks to our extensive remote support capabilities. Remote technical assistance is the fastest possible way of supporting and providing your company with quick solutions. Our technicians will be able to access your machine thus reducing costly travelling expenses and most importantly, a loss of time.
  • Technical assistance. A team of experienced specialists solely dedicated to technical support, on-call or on-site.
    Our specialists have yearly multiple Entry VISA for many countries so we are capable of on-site assistance worldwide with 1/3 days notice. 
  • Quality spare parts. We are able to satisfy our clients’ needs and requests in a short period thanks to our well-stocked supply of spare parts.

 


 

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